Careers at ConnX
Technical Product Analyst

Location:
Brisbane  
Employment Type:
FP - Full-Time Permanent  
Department:
Product Support (X)

We’re looking for a talented Technical Product Analyst for our growing Brisbane team. Someone who knows the value of brilliant software but just as importantly the value of brilliant service. Take the next step in your career and work with us to deliver on our mission to help Australian organisations with their Human Resources systems.

Our company, ConnX Pty Ltd, has been specialising in sales and support services for human resource software for more than 14 years. Our product, ConnX eHR is a software solution for business with 50 – 7,000 employees. We currently support hundreds of clients throughout Australia. We’re passionate about delivering premier software solutions and services and as a result our software is used by many well-known and blue-chip organisations.


About the role


In this role, you will be

  • assessing business requirements and writing specifications
  • assisting external and internal clients with queries
  • writing SQL queries for data fixes and improvements
  • updating HTML for client specific changes (minimal), and
  • managing documentation and technical issues

Our culture and environment is very supportive with comprehensive training provided.

About You 

You enjoy helping others, and are dedicated to finding an answer or solution to an issue.

You thrive on not knowing what the day will bring, and have strong communication and interpersonal skills.

It is preferable you have experience with HR systems (e.g. ConnX, PeopleSoft, EmployeeConnect, Chris21, SAP), and may have provided helpdesk support or guidance to others in your organisation.

Additionally, you will be able to demonstrate:
  • Conceptual, analytical, problem-solving and communication skills.
  • Enthusiasm, sense of humour, motivated and well-organised.
  • Strong priorisation skills and sense of urgency
  • Direct or indirect experience with HR.
  • Good communication skills.
  • Collaborative working style but also the ability to work independently when required.
  • Strong attention to detail and take pride in delivering a high quality solution.
  • Initiative and a pro-active attitude.
  • Minimum 2 years of appropriate work experience.

This role is based in Milton, Brisbane. Our office is in easy walking distance to Park Road, shops and transportation. We’ve only recently moved into a new office with a first rate kitchen, lots of TVs, smartboards and other gadgets.

An attractive remuneration package is available based on your talent.

If this role has your name written all over it and you have the experience and skills to strengthen our team, then we want to hear from you!