Careers at ConnX
Customer Support Officer - Payroll / HR

Employment Type:
FP - Full-Time Permanent  
Product Support (X)

ConnX Pty Ltd has been specialising in human resource software and services for more than 15 years. Our software solution caters for businesses with 50 - 7,000 employees across all industries. For more information on what we do, please visit our website at

What’s important is:

  • We are growing
  • We develop our staff and promote from within
  • We look after our employees
  • We love coming to work every day
We need someone new ideally with experience in a Payroll or HR environment to join our Support Team.

The main objectives will be:
  • Discuss and identify client needs
  • Respond to questions and queries
  • Test and resolve software and/or procedural issues
  • Make recommendations to key contacts
You will be working within a supportive (easy going) team, where full training on the software as well as Helpdesk procedures will be provided.

To be successful in this role you will have:
  • A professional, positive attitude and strong work ethic
  • A sense of urgency, can think on your feet, be adaptable and eager to help
  • Good problem solving skills, and the ability to “think outside the box”
  • Excellent communication - both written (email) and verbal (telephone manner)
Any experience with Award Interpretations, Enterprise Agreements, Leave Accruals or Generalist Payroll knowledge will be highly regarded.

 If this sounds like you, we have prepared a brief application form. 

Please apply by going to the website and completing an online application.

Please DO NOT use the Seek "Apply" button below.